xbje Privacy Policy

xbje ("we", "our", "platform") operates a trusted online betting and casino platform for players in Bangladesh. We give the highest priority to our users' privacy and are committed to protecting your personal information.

This privacy policy ("Policy") explains what personal information xbje collects, why it is collected, how that information is used and stored, and what rights you have regarding your information. By using this site (https://xbje.cam) you are considered to have given your consent to the terms of this Policy.

We collect various types of information during registration and use of xbje's services. These are described below by category:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National Identity Card (NID) or passport number (where applicable)
• Email address
• Username and password (stored in encrypted form)

2.2 Financial Information

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Bank account number (for bank transfers)
• Deposit and withdrawal history
• Transaction reference numbers

2.3 Usage and Technical Information

• IP address and device type
• Browser version and operating system
• Time spent on the site and list of pages visited
• Login and logout timestamps
• Gaming history and betting patterns
• Cookie and session data

2.4 Communication Information

• Records of live chat and email conversations
• Content of support tickets
• Complaints or feedback

xbje collects and processes your information only for specific and legitimate purposes. The purposes for which we use your personal information are listed below:

3.1 Account Management and Identity Verification

The information provided during registration is used to create, verify, and secure your account. Date of birth is collected to ensure age verification, as this platform is only for those aged 21 or above.

3.2 Processing Financial Transactions

Financial information is required to complete deposit and withdrawal processes. This information is used to confirm payments via bKash, Nagad, Rocket, Upay, and bank transfer, and to prevent fraud.

3.3 Ensuring Responsible Gaming

By analyzing gaming patterns and behavior, we can identify problematic gambling behavior and provide timely support. This is part of our responsible gaming policy.

3.4 Fulfilling Legal Obligations

We have a legal obligation to retain certain information to prevent money laundering and to comply with applicable legal regulations.

3.5 Providing Customer Service

Our 24/7 live chat support team can access your account and transaction information to resolve your issues quickly.

3.6 Service Improvement

By analyzing user behavior, we improve xbje's services, gaming experience, and interface.

xbje never sells your personal information to third parties. However, in specific circumstances we may share limited information with the parties listed below:

4.1 Payment Processing Partners

Limited financial information required to complete payments via bKash, Nagad, Rocket, Upay, and bank transfer is sent to the relevant payment providers.

4.2 Technology and Service Providers

Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe process minimal session data to deliver games on their platforms. These companies comply with international data protection standards.

4.3 Legal Authorities

We may be required to disclose information in response to a court order, a lawful request from an investigating authority, or to comply with applicable law.

4.4 Fraud Prevention

In cases of serious fraud or illegal activity, information necessary for preventive action may be sent to the relevant authorities.

xbje has implemented industry-standard technical measures to protect your personal and financial information.

5.1 SSL Encryption

All data transmission on this site is protected by 256-bit SSL/TLS encryption. You can confirm your connection is secure by looking for "https" and the padlock icon in your browser's address bar.

5.2 Password Protection

Your password is never stored as plain text. Passwords are kept secure using industry-standard hashing algorithms.

5.3 Data Centre Security

Our servers are operated in secure data centres where physical access is strictly controlled. Regular security audits and vulnerability assessments are conducted.

5.4 Access Controls

Only authorised staff have access to your personal information, and a record of every access is maintained.

The xbje website uses cookies and similar tracking technologies. These cookies help improve your browsing experience and ensure the site functions correctly.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the site — maintaining login sessions, security verification, and saving language preferences.

6.2 Analytics Cookies

Analytics cookies are used to understand how users interact with the site. This information is analyzed in aggregate and is not used to identify any individual.

6.3 Cookie Controls

You can control or decline cookies through your browser settings. However, disabling certain essential cookies may affect some functionality of the site.

xbje does not retain your personal information for longer than necessary. The retention periods for different types of information are listed below:

• Active account information: retained until the account is closed.
• Financial transaction records: minimum five years (as required by legal obligations).
• Closed account information: up to two years from the date of account closure.
• Support communication records: two years.
• Technical log data: six months.

Once the specified retention period has ended, your information is securely deleted or fully anonymised.

As a user of xbje, you have the following rights regarding your personal information:

8.1 Right to Access Information

You can request at any time to find out what information we hold about you. We are obliged to respond to this request within 30 days.

8.2 Right to Correct Information

If there is any error in your personal information, you can request a correction. You can update many details yourself in your account settings.

8.3 Right to Delete Information

You can request deletion of your personal information when closing your account or separately. However, it may be necessary for us to retain certain information due to legal obligations.

8.4 Data Portability

You can request your personal information in a structured, commonly used format.

8.5 Right to Object to Processing

In certain circumstances you can object to the processing of your information, particularly against its use for marketing purposes.

To exercise these rights, contact us at [email protected] or via 24/7 live chat.

xbje strictly prevents registration by anyone under the age of 21. We never knowingly collect any personal information from minors.

If we learn that a minor is using our services or that their personal information is held by us, we will immediately close that account and delete the relevant information.

If you find out that a minor is using xbje, please inform us immediately at [email protected].

xbje reserves the right to update this privacy policy from time to time. For any significant changes, we will:

• Publish the updated policy on this page.
• Change the "Last Updated" date at the top of the page.
• Notify registered users by email in the case of important changes.

Continued use of the site after a policy change will be considered as your consent to the new policy. Visit this page regularly to stay informed about updates.

If you have any questions, concerns, or requests regarding this privacy policy, contact us through the following: