xbje's commitment to responsible gambling
xbje believes that enjoyable betting means safe betting. Your protection and well-being are our highest priority.
Why is responsible gambling important?
Online betting and casino gaming can be a fun form of entertainment — but it is only truly enjoyable when you stay aware of your own limits. At xbje, responsible gambling is not just a policy; it is the foundation of how we operate.
To honour the trust of the many players across Bangladesh, we have put in place tools and limit-setting features that keep you in control at all times. From deposit limits to self-exclusion — every feature is built with your protection in mind.
Remember, gambling is a form of entertainment — not a guaranteed way to earn money. Never bet with money you cannot afford to lose. xbje is always here to ensure a healthy and enjoyable experience for you.
Important Warning
If you feel that betting is affecting other areas of your life — your family, finances, or mental health — contact our 24/7 live chat right now or email us at [email protected].
Our protection tools
xbje gives you full control — set limits at your convenience and play safely.
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be exceeded. The minimum deposit is ৳300.
Time-Out Break
Use the time-out feature if you want to take a temporary break from betting. Your account can be kept inactive for anywhere from 24 hours to 30 days.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. With this option, your account can be closed for anywhere from 6 months up to permanently, and time is given to reactivate it even after the period ends.
Betting History Review
You can view your complete betting and deposit history at any time. Analyse your spending patterns and make informed decisions.
24/7 Bengali Support
Our support team is available 24 hours a day, 7 days a week to help you in Bengali with any matter related to responsible gambling. Get in touch via live chat or email.
Third-Party Protection
If you suspect that a family member is accessing your account and placing bets, let us know. We will take immediate steps to keep your account secure.
Age limit: 21+ only
xbje is a platform that strictly operates for users aged 21 and above. Access by minors is completely prohibited. Age is verified at registration and in any case of suspicion an account is kept under investigation. If you believe someone you know who is a minor is using this site, please contact us.
Warning signs of problem gambling
If any of the following apply to your life, it is time to seek help.
- Feeling the urge to bet more in order to recover lost money
- Repeatedly failing to stop or limit your betting
- Borrowing money from family or friends to bet
- Feeling restless or irritable when you are unable to bet
- Your work, studies, or relationships being harmed because of betting
- Lying to family or friends about your betting
- Using betting to relieve stress or sadness
- Spending more than your set budget
Safe Betting Tips
A few simple habits can keep your betting experience enjoyable at all times.
- Set a fixed budget before you start betting and stick to it
- See betting as entertainment — not as a source of income
- Take regular breaks and spend time on other hobbies
- Do not bet while drinking or under mental stress
- Review your weekly betting history
- Talk openly with your family about betting
- Use the deposit limit feature to keep yourself protected
- Use live chat for immediate support whenever you feel you need it
Set limits in simple steps
Log in to your xbje account and follow the steps below to set a limit.
Log in to your account
Enter xbje using your registered mobile number and password.
Go to Profile Settings
Open the "Responsible Gambling" section from the "Account Settings" menu.
Choose your limit
Deposit limit, session time, or loss limit — set one or more limits according to your needs.
Set the amount
Enter the daily, weekly, or monthly amount. The limit takes effect immediately.
Confirm
To increase a limit, a 72-hour waiting period applies — but decreasing it takes effect immediately.
Self-Exclusion process
If you decide that you need a long break, we respect your decision and will fully support you.
Temporary Time-Out (1 – 30 days)
Keep your account closed for a set period. During this time you will not be able to log in, and no betting or deposits will be possible.
Long-Term Exclusion (6 months – 5 years)
Self-exclusion can be selected for a period of 6 months to 5 years. During this time, promotional emails and notifications will also be turned off.
Permanent Account Closure
To permanently close your account, send an email to [email protected]. The team will complete the process within 24 hours.
Financial protection and budget management
Before spending money on betting, the most important step is to create a clear budget. Calculate your monthly income and essential expenses, then only use an amount for betting that, if lost, will not affect your day-to-day life.
The minimum deposit at xbje is just ৳300 — this is kept intentionally low so that players can start with a small amount and understand their own limits. Remember, betting in small amounts rather than depositing one large sum at once makes it easier to stay in control.
The minimum withdrawal is ৳1,000 and funds are usually returned within 10-45 minutes via bKash, Nagad, Rocket, or Upay. Make it a habit to withdraw your winnings promptly — after a win, set aside a fixed portion rather than betting all of it again.
Have a question? We are ready to help
Our Bengali support team will answer all your questions and help you activate responsible gambling tools.
Responsible Gambling FAQ
Answers to common questions are provided below.
Explore more
Enjoy the best experiences at xbje while following responsible gambling principles.